However, perhaps more interestingly, ServiceNow doesn’t see these (what it calls ‘general purpose AI tools’) as fundamental to its future success of the platform. They’re useful, to some extent, it ...

What’s interesting here is that all these capabilities are being driven by ServiceNow’s own domain-specific LLMs, designed to get the most out of the knowledge hosted on the platform while ...

Founded in 2015 and headquartered in Singapore, inMorphis is a ServiceNow-invested partner with a global presence across the ...

Chris Bedi is ServiceNow's chief digital-information officer. "We know we're early innings, especially with gen AI, but we are pushing on it hard." Bedi's insights are part of Business Insider's ...

Its CPQ functionality gives AI agents the domain expertise needed to navigate complex product configuration and pricing decisions. When these agents work alongside other agents, through ServiceNow's ...

Many U.S. companies also have begun using ServiceNow to automate processes in specialized areas such as legal affairs, governance and regulatory compliance, ISG says. Using domain-specific ...

The model was trained on the open-source Nvidia NeMo LLM, the NVIDIA Llama Nemotron Post-Training Dataset, and ServiceNow domain-specific data, the companies said in a joint statement. AI agents ...