when you're tipping a machine, you can't be quite so sure," Wolfe said. Airports, coffee shops, restaurants and stadiums now have self-service kiosks. And merchants have programmed the devices ...

when you’re tipping a machine, you can’t be quite so sure,” Wolfe said. Airports, coffee shops, restaurants and stadiums now have self-service kiosks. And merchants have programmed the ...

“Help is [allegedly] on the way,” the machine assures you ... But it definitely doesn’t seem as though self-service benefits the staff. We’re not freeing up cashiers for cart-return ...

Nominations are officially open for the Automated Retail & Kiosk Innovation (ARKI) Awards, a celebration of the companies, ...

Some Californians will recall a time in the dusty past when there was no such thing as self-service at gasoline stations ... thwart customer convenience and good business practices.

The new self-service machine allows supermarket shoppers to scan their receipt to automatically receive a refund. They can also use it to exchange goods. Once they are finished, they simply drop ...