Salesforce's Agentforce for Field Service helps companies tackle scheduling, reporting, and on-site troubleshooting.

The CRM giant separately also said it has signed a deal with Singapore Airlines to integrate Agentforce; Salesforce’s AI layer, Einstein, in Service Cloud; and Data Cloud into the airline’s ...

Singapore Airlines partners with Salesforce to enhance AI-driven customer ... Additionally, SIA will leverage Einstein’s generative AI within Service Cloud to summarize past customer ...