As enterprises advance their RPA footprint, there arises a need for robust cross-platform governance across systems and people, with a concrete operating model and clearly structured guidelines.

However, the COSO paper notes that RPA technology comes with significant governance and control challenges that should be addressed to maximize RPA's benefits while mitigating the associated risks.

Build RPA governance. Clarify the roles, processes, and tools needed to support RPA delivery and management through IT and business collaboration. Evaluate the fit of RPA. Obtain a thorough view ...

Governance has been critical to achieving an ROI for National Australia Bank’s (NAB) five-year robotic process automation (RPA) journey according to Pamela Stooke, head of technology workflow ...