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Customer Journey Map vs. Process Map: What’s the Difference?
A customer journey map is a visualization tool showing how someone engages with your product. A process map visualizes all ...
The American Journal of Managed Care7d
The Patient Journey: Mapping the Pharmacist’s Role in mCRC Management
Experts discuss the typical patient journey for an individual with metastatic colorectal cancer (mCRC), highlighting where pharmacists participate in the process. They also explore how pharmacists ...