Listen with an open mind. Instead of reacting defensively, make a conscious effort to listen to what is being said.

First things first. What exactly is constructive criticism? The word constructive sounds good, right? It’s positive in nature. But then there’s the word criticism. With all of its negative ...

This approach ensures that feedback is constructive and actionable ... which involves layering criticism between two positive comments. This method can soften the blow of negative feedback ...

MPSP president Datuk Maimunah Mohd Sharif said the council is always open to constructive criticism and “welcomes complaints by the public.” ...