Nearly Nine Out of 10 Decision Makers Rank the Phone as the Most Important Outbound Channel for Meeting Customer Service Goals and Increasing Revenues
The study surveyed 719 decision-makers responsible for their company’s outbound call experience strategy, technology selection, and security. Its findings provide an update to the 2022 study and ...
FreightWaves8h
Enhance productivity with an AI voice agent
David Bell, founder and CEO of CloneOps.ai, discusses the advantages of its new AI-driven voice agents and how streamlined ...
Radar Online2d
How to Use HubSpot to Organize All Your Incoming Leads, Calls, and Inquiries
With proper setup and automation, businesses can ensure they never miss an opportunity and improve their response times.
The Fast Mode1d
86% of Business Leaders Prioritize Phone for Customer Service Success
The study found 86% of decision-makers across a wide range of industries agree the phone is the most important outbound ...
JD Supra12d
Telephone and Texting Compliance News: Regulatory Update — FCC Expands and Modifies Call Blocking Requirements at February Meeting
The Federal Communications Commission (FCC) adopted an Eighth Report and Order on call blocking at its February 27 Open ...
AI-Powered, Personalized Phone Calls on Your Behalf: Enter an Era of Convenience with VoxMe
VoxMe / VoxMe VoxMe™, a labor of love and expertise, promises to redefine the day-to-day phone call experience for businesses, customers, and individuals seeking ways to optimize their time. Powered ...
Yahoo Finance22d
Yeastar P-Series PBX Adds Outbound Call Center Capabilities to Elevate SMB Outreach
XIAMEN, China, Feb. 26, 2025 /PRNewswire/ -- Yeastar, a global leader in Unified Communications solutions, today launched its Outbound Call Center module for the P-Series Phone System Software ...
KOB 46d
Kirtland Air Force Base experiencing inbound calling issues
Kirtland Air Force Base is experiencing what they describe as "commercial inbound calling issues" but advise outbound dialing ...
Yahoo Finance2d
Nearly Nine Out of 10 Decision Makers Rank the Phone as the Most Important Outbound Channel for Meeting Customer Service Goals and Increasing Revenues
CHICAGO, March 17, 2025 (GLOBE NEWSWIRE) -- While channels like email and messaging are more prevalent, the phone remains one of the most business-critical tools available, according to a 2025 ...