James Hetherington is a staff reporter for Newsweek covering technology. Based in London, James previously covered technology for International Business Times UK and general news for News Corp ...

ISPs connect users to the internet using various technologies like DSL and fiber optic cable. Provider choice depends on factors like location, speed needs, and service availability. Challenges ...

The 2023 U.S. Residential Internet Service Provider Satisfaction Study is based on responses from 23,623 customers that currently have internet service with a provider included in the study. The study ...