revealing that global business services (GBS) organizations are rapidly advancing their AI adoption. In 2024, 42% of GBS organizations piloted Gen AI, and 63% of these early adopters reported ...

Global business services (GBS) organisations are under growing pressure to deliver much more for much less and accomplish both goals while improving service quality and customer experience and ...

Our team utilizes Global Business Services (GBS) to help clients centralize and streamline their support functions, while also focusing on Financial Operations (FinOps) to optimize financial ...

DXC has done well in terms of keeping its employee attrition rate low, particularly in its GBS, or global business services, business, Salvino said. “Our growth in GBS demonstrates that we can ...

MANY may be surprised to know that Malaysia is at the forefront of Global Business Services (GBS). We are ranked third out of 55 countries by AT Kearney in their Global Services Location Index.

The SSON Impact Awards, renowned for celebrating excellence in shared services and outsourcing, shortlisted TBS among the world's leading GBS organisations. This victory underscores TBS' commitment to ...

The local industry body of the high-value global business services (GBS) sector is closely monitoring the rising geopolitical shockwaves between SA and the US. The sector has witnessed significant ...

Tesco Business Solutions (TBS), the global solutions arm of Tesco Group, has won SSON Impact Awards 2025, securing the title of World's Best Global Business Services (GBS). This award recognises TBS' ...

South Africa’s booming Global Business Services (GBS) sector continues to expand, creating more than 14 000 new job opportunities between January and September 2024, with over 12 500 of those ...

The Hackett Group, Inc. (NASDAQ: HCKT), a leading generative artificial intelligence (Gen AI) strategic consultancy and executive advisory firm, today released findings from its 2025 Key Issues Study, ...