When is Get To Know Your Customers Day? Things to do, how to celebrate, and more about the January 18 holiday Get To Know Your Customers Day is observed on the third Thursday of each quarter ...

Although it’s vital, getting to know your customer can be daunting for a small business. Who are your customers? Are they really who we think they are? Is it just one group? What makes them tick? As a ...

Whether your business is just taking off or you’ve been around for decades, getting to know -- and truly understanding ... and direct messages every day on these platforms because they ...

That’s entirely the wrong question to ask if your goal is to really get to know your customer. Great customer interviews are pressure-free conversations that include open-ended questions in ...

make contact and figure out what your business can do better. “I have connected by phone with customers who have left negative reviews and had a chance to get to know them,” adds Gronkowski.

yet it’s not always clear how to find and consolidate the right pieces to understand your customer in the proper context. Learning about the customer is a process, just as getting to know ...

For us, this meant constantly looking for improvement and innovating quickly, and letting the customer dictate our focus as a company. Getting to know your customer doesn’t need to be an ...