Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered capabilities aimed at making employee support and human resources solutions more ...

The new Einstein Service Agent is a generative AI-powered self-service experience for ... Salesforce is working with a major apparel company as a pilot customer for Einstein Service Agent.

Salesforce launched internal AI career services to help employees skill up and transition to new roles as AI reshapes the workforce.

The Employee Self-Service Agent, which is currently in private preview, answers new hires’ common questions and helps them navigate HR and IT tasks. The company is also debuting new hardware in ...