LETTING DIFFICULT CUSTOMERS GO. There are occasions, however, when even a company’s best efforts to address or anticipate customer complaints are fruitless.

When dealing with difficult customers, I find that only interpersonal communications lead to actually understanding and offering unique solutions that cannot be written in any scenario or algorithm.

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

3. Difficult Customers Force Us to Slow Down Everyday is a race to get everything done on our to-do-lists. But what happens when our race is suddenly - and not willingly - interrupted?

Steps to Dealing With a Difficult Customer. While difficult customers may make up only a small portion of your clientele, that minority can take up an inordinate amount of your time.

Difficult customers exist in all businesses, so we should do our best to defuse and fix the situation, even when that feels impossible. News Sports Play Opinion Advertise Obituaries eNewspaper Legals.

Difficult customers are an unavoidable part of doing business. Therefore, even the most experienced customer relationship managers get their fair share of this challenge.

You just need to look at the news lately to realize that there are more difficult people out there. People are getting arrested for being unruly on airlines it seems almost every day. The number of ...