free of charge. Edgar, a public relations veteran specializing in customer service, wrote her first complaint letter in 1970 to James Cash Penney (the J.C. Penney) to resolve a credit card issue.

However, there are times when products or services fall short of customer expectations ... Writing the Complaint Letter Before you file a complaint about a product or service in the consumer ...

However, it seems that neither quality assurance specs nor customer service procedures were ... Museum is what may be the oldest customer complaint letter yet discovered. It dates to 1750 BC ...

Considered the “world’s oldest complaint letter,” it was found ... But given the durability of Ea-nāṣir’s customer service problem, perhaps it’s only fair to give him the last word.