ACSI noted that as gross domestic product (GDP) contracted and consumer sentiment declined in the first quarter, overall U.S.

New Jersey American Water received the J.D. Power award for ranking highest in customer satisfaction among large water ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — but some carriers fared better than others with passengers.

However, the survey announcement was quick to note that changes in the industry ... JetBlue topped the chart in customer satisfaction for its business/first class cabins, and was second-best ...