In my experience as a check-in agent at one of the busiest airports in the word, I've had a lot of good and bad encounters.

As passengers increasingly demand seamless, efficient and personalized experiences, airlines face the challenge of ...

Montreal's Trudeau International Airport experienced connectivity problems Tuesday morning which are affecting several ...

Our bag was checked onto DL994, a daily flight departing LaGuardia at 12:59 p.m. and bound for Hartsfield-Jackson Atlanta International Airport. Ideally, checking a bag takes just a few minutes ...

Manchester Airport shared a check-in guide for passengers with advice on what time to get there before a flight, ...