Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

It requires time and resources, but it’s worth it. We’ve been fortunate that we really haven’t run into very difficult customers because of how keen we are selecting them up front.

Handling these situations gracefully is key. Learning how to deal with difficult customers and being prepared to handle scenarios is essential for maintaining customer satisfaction and upholding ...

This man working at a computer store encountered a customer who brought in a “defective” mouse. He examined the product and ...

Rather than take a retail or wholesale loss, put it in your rental fleet as a cheaper transportation alternative, and let your own customer’s usage payments write it down until you own it at the ...