A bank error in your favor is not a gift. The best tactic if you receive unexpected money is to notify your bank. The bank will tell you if you can keep it. Coming ...

Imagine waking up, rolling over, checking your bank balance on your smartphone and seeing an extra $10,000 in your account. After rubbing your eyes a few times and looking again, the money is ...

Talk about a short-lived windfall! A banking customer was mistakenly credited $81 trillion in their account when it was supposed to be just $280 - with one zero. Citigroup made the payment in ...

It’s the late 1980s, and this pilot fish is working as a teller at small suburban bank with a few branches ... when it was still common to have your username and password be the same.

Bank errors are not common, but they do happen. Usually, they are not in your favor — erroneous overdraft fees, direct deposit failures, etc. But what if the error ...

A contractor in India for Citigroup Inc.’s Citibank retail business, Raj had been the “checker” on a periodic interest payment to a group of Revlon Inc. creditors, with the bank acting as ...

Have you ever been the victim of a bank error? They can be annoying to fix, and they can get you in financial or even legal trouble if not spotted quickly. A reader writes: “One day last week ...

Imagine checking your bank account balance and finding out it was higher than expected — $81 trillion higher. In April 2024 Citigroup accidentally transferred an amount with 11 extra digits ...