Keynote Systems is out with its recurring list of the top performing bank websites, and the data behind the data suggests one way to win the hearts and minds is through live web chat. That news isn't ...

Instead, these are live chat ... on the site of a major U.S. retailer over a 48-hour period on the same weekdays to account for weekly traffic patterns. The study found that adding intelligence ...

Joomla 3.0 website users can add live chat customer support system on their websites by using Banckle Live chat plugin for Joomla. This plugin can help you to connect and respond to website visitors ...

Tramer says people don't want to have to navigate a website to find what they're looking for, adding that live chat is here to stay. "We see many businesses increasing online marketing spend to ...

it was just a question of how to offer live chat to our customers. Like many enterprise platforms, we support adding multiple team members on an account and setting up user permissions like an ...

Create Audience-Focused Content And Add Live Chat I’ve been designing company websites since 1994. A simple tweak to improve the customer experience on a website without doing a total overhaul ...

Recently announced on the Office Blog, Microsoft says it will be bringing the chat functionality "in the coming weeks," but only to the Word and Powerpoint web apps. Sadly left out are Excel ...

Bing Chat will add a feature telling its technology not to search the web for an answer. The "nosearch" feature is intended to prevent Bing Search from looking for answers on the internet ...

From the viewer side, the first of the new features is what Google calls “Chat Replay” and this one is specifically relevant to Live Chat as it designed to allow viewers to view the Live Chat ...