Fast-food customer satisfaction rankings show Chick-fil-A leading for the 11th year. Panda Express and Popeyes made the ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, ...

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

Consumers are more selective about — and more critical of — their spending as prices climb. The cost of treating yourself to ...

Texas Roadhouse just beat out the competition in a new customer ranking of sit-down restaurants across the U.S.

Wheatland Electric Cooperative Inc. recently completed a member-wide customer satisfaction survey in which members scored WEC ...

Despite being closed on Sunday, Chick-fil-A is once again the No. 1 fast food restaurant in America, it's 11th ...

The American Customer Satisfaction Index (ACSI) just released its annual Restaurant and Food Delivery Study, and the results ...

UNDATED (WKRC) - McDonald's has placed last in the annual American Customer Satisfaction Index (ACSI) once again. The ASCI, ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

A national report just named the least-loved full-service restaurant in the country, and it still has several locations ...

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...